Frequently asked questions...
Click on the questions below to see
the answers.
To get your Student Manual and other resources click here:
Student
Downloads
If you're an existing student or training administrator,
experiencing trouble on the site
or in the testing software, you can
contact us at support@dtimetrics.com.
Click
here for dtiMetrics system requirements.
1. What is my
Class code?
The
class code for all self study students i.e. students NOT
enrolled
in a formal class is: Self
in a formal class is: Self
2. What is a logon?
A logon consists of two items: A User name and a Password.
3. How do I get a logon?
Go to www.dtimetrics.com and click on the
"Register" button.
Fill in all the fields and under “Class code” enter: Self
Fill in all the fields and under “Class code” enter: Self
4. What is an Activation code?
The Activation code will "activate" your
record on the system and therefore
allow you to access the labs. It is a 16 digit code made up of
numbers only (no letters).
allow you to access the labs. It is a 16 digit code made up of
numbers only (no letters).
5. How many products is my Activation code good for?
One. The Activation code is valid for one
product and a "product" here
includes all the labs necessary for any given book. Depending on the
type of topic you are studying for a book can include as few as
three labs and as many as 30.
includes all the labs necessary for any given book. Depending on the
type of topic you are studying for a book can include as few as
three labs and as many as 30.
6. Where can I find my activation code?
A code is provided with new text books only.
If you have purchased a previously used book then you may need to purchase
a new code separately. Check with your college book store.
If you have purchased a previously used book then you may need to purchase
a new code separately. Check with your college book store.
7. How do I activate the software?
After being enrolled on dtiMetrics.com
(either on your own using "Register"
or by getting a logon from your instructor) go to www.dtimetrics.com and
under "Please login" enter your User name and Password. In the left navigation
pane click on "Activate Tests" and click on "Edit" on the line of the lab you want
to activate. In the field under the header "Activation Code" enter your Activation
Code and click on Submit. For an example click here.
or by getting a logon from your instructor) go to www.dtimetrics.com and
under "Please login" enter your User name and Password. In the left navigation
pane click on "Activate Tests" and click on "Edit" on the line of the lab you want
to activate. In the field under the header "Activation Code" enter your Activation
Code and click on Submit. For an example click here.
8. How do I sign in to a lab?
Make sure you have your User name and
Class code handy as they will both
be required at sign in.
To sign in to a lab launch the dtiMetrics client software on your computer.
To do that click Start-Programs-dtiMetrics and select the lab you want to sit for.
Double click on the lab icon (books) and follow the prompts.
To see an illustrated example click here.
be required at sign in.
To sign in to a lab launch the dtiMetrics client software on your computer.
To do that click Start-Programs-dtiMetrics and select the lab you want to sit for.
Double click on the lab icon (books) and follow the prompts.
To see an illustrated example click here.
9. Can I self register and add the Class code later?
Yes, click “Register” and just fill in all
the other fields including creating
your own User name (for the user name we recommend you use
your email address) and Password, then click on "Submit".
Next time you come back in with your Class code you will NOT use
"Register" but just sign in under "Please login" using the User name
and Password you created.
your own User name (for the user name we recommend you use
your email address) and Password, then click on "Submit".
Next time you come back in with your Class code you will NOT use
"Register" but just sign in under "Please login" using the User name
and Password you created.
10. Can I enter my Activation code and add the Class code later?
No, you will be required to enter your
Class code prior to Activation.
Your Class code is: Self
Your Class code is: Self